Inbox Router
Reads every inbound email, classifies purpose, and routes it to the right person or workflow without human sorting.
// the problem
A shared inbox is a coordination failure waiting to happen. When sales leads, billing disputes, support requests, and vendor invoices all arrive in the same place, someone has to decide what goes where. That someone is usually the most senior person who checks email first, and the overhead compounds as the business grows. Inbox router classifies every message by purpose, pulls context from your CRM or billing system if a sender match exists, and dispatches it to the right person, Slack channel, or downstream workflow automatically. Nothing gets lost in the pile. Nothing sits unanswered for a day because it wasn't clear whose job it was.
what changes
- Every email reaches the right person with relevant context attached, not just forwarded raw
- High-value sender intent (billing, churn signal) surfaces to the right team immediately
- Shared inbox stops being a coordination bottleneck for the whole team
- Full routing history is logged so nothing gets lost or disputed
// how it works
The mechanism, end to end. Each step is logged so you can see what the agent did and why.
// surface area
connects to
- Gmail
- Outlook
- HubSpot
- Pipedrive
- Slack
- Supabase
writes back to
- Slack channel dispatch with context card (sender, intent, account value)
- Supabase routing log (message id, intent, confidence, destination, timestamp)
all writes are logged to the audit trail
// works for
Inbox Router is built to run inside any of these business types. The same agent, wired into your stack.
// ready to scope the build?
See Inbox Router run on your workflow.
Book a 15-minute audit call. We map your real workflow against what this agent handles, scope what gets built and what it connects to, and you leave with the math. No pitch, no obligation past the call.
15 minutes, no deck, just the working machine.