Review Request
Sends a review request at the right moment after a transaction or service completion and logs what comes back.
// the problem
Reviews are the highest-leverage content any local or service business can produce, and they are almost never actively requested at the right moment. The right moment is when the customer is satisfied: right after the car is serviced, right after the property closes, right after the project delivered. Wait a week and the motivation is gone. Never ask and you collect a fraction of the reviews you could. Review request watches for your defined completion trigger (order delivered, appointment closed, project marked complete), waits a configurable delay, and sends a short, direct request via email or SMS. If the customer leaves a review, the event is logged. If they don't, a single follow-up fires. That's it. No spam, no guilt.
what changes
- Review requests go out at the right moment automatically, not when someone remembers
- One follow-up fires if no review lands, no more than one
- Review receipt is logged and attributable to the triggering transaction
- Request timing is configurable per service or product type
// how it works
The mechanism, end to end. Each step is logged so you can see what the agent did and why.
// surface area
connects to
- Shopify
- Gmail
- Google Business Profile
- Trustpilot
- Supabase
writes back to
- Supabase review log (contact, trigger event, send timestamp, review received flag)
- CRM contact (review requested tag, review received tag)
all writes are logged to the audit trail
// works for
Review Request is built to run inside any of these business types. The same agent, wired into your stack.
// ready to scope the build?
See Review Request run on your workflow.
Book a 15-minute audit call. We map your real workflow against what this agent handles, scope what gets built and what it connects to, and you leave with the math. No pitch, no obligation past the call.
15 minutes, no deck, just the working machine.